Top Senior Level Customer Success Jobs in Buffalo, NY

As a Senior Technical Support Representative, you will provide multi-channel support, troubleshoot technical issues, and maintain customer satisfaction while collaborating with internal teams in a 24/7 support environment.

The Technical Account Manager oversees technical success of partners, ensuring onboarding, integration, and ongoing support while managing B2B relationships and translating needs into technical solutions.

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The Senior Sales Enablement Manager will define sales processes, develop training programs, coach the sales team, manage sales content, and drive technology mastery for improved performance.

The Pre-Sales Technical Enablement Business Partner develops and executes enablement programs for pre-sales teams and partners, ensuring consistent learning and technical excellence.

As Manager of Solutions Architecture, oversee a team focused on deploying Grammarly's products to enterprises, driving customer adoption, onboarding, and technical support.

The Director of Partner Success manages higher ed partner relationships to enhance satisfaction and grow enrollments while implementing strategies for success.

The Senior Commercial Account Executive will focus on acquiring and expanding SMB accounts, drive new business, and build strategic relationships with clients while collaborating internally to enhance customer experience.

As a Customer Support Advocate, you'll manage customer inquiries, provide solutions regarding payroll and HR topics, and enhance customer satisfaction. You'll work with various management levels, ensuring issues are resolved efficiently and professionally.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.