Top Entry Level Customer Success Jobs in San Diego, CA

The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.

The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.

As an Associate in Global Technical Support at Ciena, you will provide post-sales remote system support for customers, troubleshooting technical issues and assisting senior engineers. This role involves reviewing field issues, contributing to quality assurance, and maintaining customer relationships while working with various telecommunications protocols.

As a Technical Support Engineer, you'll assist customers with complex inquiries related to the installation, setup, and functionality of Rocket Software products. You'll troubleshoot issues, document customer requests, support internal departments, and contribute to the Knowledge Base while providing after-hours assistance when necessary.

Customer Solution Specialists support the implementation of risk management solutions for clients, handling inquiries, conducting data entry and audits, and providing feedback on product issues. They ensure customers are proficient in tools and manage communications effectively.

The Customer Support Specialist is responsible for assisting customers in the loan process through inbound and outbound calls, providing accurate information, addressing concerns, and working with Customer Advocates to follow up on documentation. The role demands effective communication, adherence to service standards, and the ability to analyze customer files to facilitate loan processing.

As a Product Support Executive, you will provide technical support to users via phone, email, and chat. Your role involves troubleshooting technical issues, ensuring customer satisfaction, conducting training sessions, and maintaining product knowledge to assist customers effectively.