Top Senior Level Customer Success Jobs in Orlando, FL

The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.

The Senior Safety Specialist is responsible for delivering professional safety and technical training related to renewable energy systems, developing training materials, and evaluating training effectiveness, while also supporting safety needs at various sites. The role includes significant travel for on-site training and requires extensive knowledge of renewable energy platforms and safety standards.

The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.

The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.

The Operations Manager, Customer Support will lead patient support initiatives, optimize Zendesk workflows, manage cross-functional communication, and improve operational efficiency. Responsibilities include project oversight, stakeholder coordination, performance analysis, and process improvement to enhance customer support functions.

The Strategic Customer Success Manager at WordPress VIP is responsible for driving customer adoption and value realization among enterprise accounts. This role involves building relationships with key stakeholders, managing a portfolio of significant revenue accounts, and providing strategic technical guidance and best practices to enhance customer success and retention.

As a Senior Community Manager for Trust and Safety, you will monitor platform health, manage user feedback on safety issues, assess community rules, analyze policies, and collaborate with teams to enhance user safety and experience. You will also handle escalations related to content safety and emergencies, needing to navigate complex cultural contexts.