Top Senior Level Customer Success Jobs in Orlando, FL

The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.

The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.

The Customer Sales & Support Specialist enhances customer satisfaction by providing technical support, processing orders, and maintaining customer database integrity. Responsibilities include assisting customers via email/telephone, resolving technical issues, andupholding service quality while adhering to compliance regulations.

The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.

As a Senior Customer Success Manager, you will manage and develop multiple medium to large Duck Creek accounts, acting as the primary contact and trusted advisor. Your role involves fostering relationships with customers, understanding their business goals, and driving success through collaborative efforts with internal teams and system integration partners.

The Customer Acquisition Manager at Automattic is responsible for creating and refining paid media strategies to acquire and monetize customers. This role requires expertise in digital marketing, particularly in optimizing multi-million dollar SEM campaigns and analyzing data for strategic decision-making.

The Senior Principal Contracts Specialist administers and monitors contracts, ensuring compliance with federal regulations and internal policies. This role involves negotiating terms, reviewing proposals, maintaining documentation, and collaborating with various teams to support subcontract performance and national security missions.