Top Senior Level Customer Success Jobs in Orlando, FL

The Senior Customer Success Partner manages relationships with Tier 1 Strategic Accounts, focusing on revenue generation, managing subscriptions, conducting business reviews, and driving upsells while fostering strong client relationships and collaborating with marketing efforts.

The Senior Public Assistance Specialist will serve as a Subject Matter Expert in FEMA and Public Assistance program delivery, project worksheet development, and operational details. Responsibilities include analyzing FEMA issues, providing technical assistance, optimizing procedures, and maintaining communication with stakeholders, while ensuring superior customer service and travel to client sites as needed.

The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.

The Client Success Manager at Vital will enhance client engagement and retention by nurturing relationships with healthcare partners. This role focuses on supporting the adoption and effective utilization of Vital’s platform, ensuring measurable outcomes aligned with the partners' goals, and facilitating communication among stakeholders. The position requires travel and dedication to providing exceptional customer service.

The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.

The Client Director at ExecOnline is responsible for maintaining and enhancing client relationships to ensure high renewal rates and identifying expansion opportunities. This role requires strategic engagement with enterprise clients, overseeing the implementation of ExecOnline's solutions, and collaborating with internal teams to achieve customer satisfaction.

The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.