Top Senior Level Customer Success Jobs in Orlando, FL

The Patient Engagement Specialist will connect insurance plan members with healthcare services by conducting outreach through calls, texts, and emails. The role includes scheduling telehealth appointments, educating patients about their insurance benefits, managing patient inquiries, and achieving outreach goals, while maintaining effective communication and relationships with patients and healthcare providers.

As a Senior Customer Success Manager at Leapwork, you'll manage Enterprise/Strategic clients, ensuring adoption and value realization through onboarding, communication of ROI, and renewal processes. You'll collaborate cross-functionally to address customer needs and identify upsell opportunities while maintaining strong relationships to minimize churn risk.

The Strategic Client Success Executive at RxSense is responsible for managing client relationships, ensuring client retention, and driving organic growth. This role involves acting as the main point of contact for large clients, aligning RxSense's capabilities with client needs, and orchestrating strategies for client satisfaction and success. The individual must develop executive-level relationships, manage contracts, and coordinate internal team efforts to enhance client experience and outcomes.