Top Senior Level Customer Success Jobs in Orlando, FL

Lead and scale the customer success function for enterprise clients, focusing on client relationships, onboarding, engagement, retention, and growth. Develop strategies and mentor a customer success team, collaborating with various departments and utilizing data to improve client value and satisfaction.

The Lending Solutions Specialist will provide consultation and support to Sales Partners and Credit Unions, addressing client needs to grow business within assigned accounts. Responsibilities include account management, presentation delivery, contract negotiations, and market trend analysis to enhance product offerings.

The Performance Specialist Lead at StackAdapt will develop measurement and optimization strategies to maximize campaign performance across various channels. They will provide consultation to internal stakeholders and high-profile clients, troubleshoot technical issues, and collaborate with cross-functional teams to drive revenue growth and thought leadership.

The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.

As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.

The Sr. Client Success Manager will manage a portfolio of large clients, focusing on retention and upsell opportunities, client engagement strategy, and contractual commitments. They will serve as a trusted advisor, ensuring alignment with client goals and facilitating business reviews, while also handling onboarding, renewal management, and escalation of issues to maintain client satisfaction.

The General Motors Carline Specialist provides technical assistance to automotive technicians in the U.S. and Canada. Responsibilities include troubleshooting diagnostic issues, executing technical calls, and improving repair accuracy. They must possess a high level of automotive diagnostic skills and work effectively with various communication resources.