Top Senior Level Customer Success Jobs in Houston, TX

As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.

The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.

Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.

The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.

The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.

The Principal of Customer Solutions at Elation Health will enhance client relationships, analyze usage data for product improvement, drive strategic planning for business growth, and engage cross-functionally to ensure client satisfaction while identifying upsell opportunities.

The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.