Top Tech Jobs & Startup Jobs in Boston, MA

The Senior Account Executive is responsible for driving business growth by generating new sales opportunities in the telecommunications and network construction sectors. Key tasks include managing relationships, delivering sales strategies, and ensuring client satisfaction while collaborating with various stakeholders.

The Outside Sales Representative is responsible for building relationships with small businesses and entrepreneurs, helping them grow through personalized technology solutions. They will conduct sales, manage appointments, and provide ongoing support while working on a commission-based compensation structure.

The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.

The Account Manager will deepen relationships with higher education libraries and community colleges primarily in the Western United States, while sustaining existing revenue and promoting new products and services. This role involves problem-solving, delivering presentations, developing pricing quotes, and maintaining strong relationships with key decision-makers, along with achieving performance metrics and participating in industry events.

The Enterprise Sales Development Representative (SDR) is responsible for generating outbound sales leads, building messaging strategies, and collaborating with Account Executives to penetrate large enterprises. The role requires strong cold calling skills and the ability to work in a fast-paced startup environment with a focus on problem-solving and multi-tasking.

The Senior Analyst, Operations will manage tools and analytics for the Customer Success team, overseeing customer data to improve key KPIs like churn prevention and customer satisfaction. Responsibilities include implementing customer success platforms, ensuring integration with sales and marketing tools, maintaining accurate customer data, building reports and dashboards, and providing data-driven insights to leadership.

The Learning & Development and Communications Lead will design and implement learning strategies, manage budgets, and enhance internal communications to drive talent retention and growth within a rapidly scaling global tech organization.