Top Tech Jobs & Startup Jobs in Boston, MA

The Strategic Customer Success Manager at SentiLink is responsible for maintaining relationships with strategic accounts, onboarding new customers, developing an understanding of fraud solutions, and collaborating with various teams to ensure customer success through consultation and performance analysis.

As a Solution Architect, you will collaborate with scientists to design and implement impactful solutions for pharmaceutical and biotech clients, focusing on data management and integration with existing systems. Responsibilities include creating POCs, building demonstrations, training clients, providing technical support, and aiding in business development.

As a Social Media Community Manager, you will oversee community management by identifying trends, engaging with brand audiences, and creating accurate messaging. You will respond to customer inquiries, monitor social media channels, and report on social conversations related to clients and competitors. This role requires excellent communication skills and attention to detail, with an emphasis on using social media monitoring and enterprise publishing tools.