Top Entry Level Customer Success Jobs in Atlanta, GA

The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.

As a Legal Content Rules Specialist, you will assist with legal research, provide user support on procedural rules, maintain blog content, monitor court rules updates, organize a document database, and support the client services team while ensuring accuracy in legal content creation.

As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.

The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.

The Field Representative will engage with retail partners on behalf of utility programs, ensuring compliance and education regarding energy-efficient rebates. Responsibilities include conducting field visits, delivering training, managing partnerships, reporting visitations, and streamlining processes while maintaining excellent organizational skills.

As a Customer Support Engineer at Salsify, you will provide high-quality omni-channel support, manage customer queries, escalate issues when necessary, and help new team members through mentorship. An essential part of the role is to proactively enhance your knowledge of Salsify's platform and industry, contributing to customer satisfaction and support team development.

As a Relationship Specialist, you will support and grow the SMB channel of partners by providing guidance and coaching on financial products. You will manage partner requests, ensure smooth transactions, and assist in training for sales representatives while fostering relationships to enhance the partner experience.