Top Entry Level Customer Success Jobs in San Diego, CA

The Dementia Specialist will develop medical guidelines and create content for dementia care offerings, such as intake forms and care plans. Additionally, they will work on developing outcomes dashboards and may evaluate patients in future quarters. The role focuses on incorporating technology into dementia care.

The Billing Support Specialist will manage client and patient billing inquiries, resolve payment issues, and provide exceptional support to customers. Responsibilities include entering and maintaining patient information, investigating billing discrepancies, and collaborating with finance and customer service teams to enhance billing operations.

As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.

A Virtual Representative at AO drives business growth by promoting and selling products/services, building client relationships, and ensuring customer satisfaction. Responsibilities include customizing presentations to client needs and acting as the primary contact for inquiries.

The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.

The Provider Outreach Specialist will engage healthcare providers in Florida and Georgia to promote tobacco cessation resources. Responsibilities include planning outreach activities, delivering training on tobacco interventions, managing communications and documentation, and reporting on progress. The role requires travel within the states to effectively meet with providers.

The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.