Top Tech Jobs & Startup Jobs in Provo, UT

Join Podium as a Product Support Specialist to provide technical support to B2B customers, troubleshoot issues, and enhance customer satisfaction. Must have 2-3 years of support experience with online software or SaaS products, strong problem-solving skills, and excellent communication abilities. Technical knowledge in phone systems and network connectivity is a plus.

In this role, you will assist customers with their billing-related inquiries, providing personalized support through phone calls and emails. You will clarify billing terms, manage overdue accounts, upsell customers to annual billing, and ensure a high level of customer satisfaction. Your responsibility involves triaging customer requests and collaborating with peers to resolve issues efficiently.

As a DevOps Engineer at Clearlink, you will manage infrastructure automation, CI/CD pipelines, and container orchestration. You will improve monitoring, security compliance, and performance while mentoring junior team members. Your role involves collaborating with cross-functional teams to enhance the deployment and operation of applications.