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Top Customer Success Jobs in Provo, UT

13 Days Ago
Provo, UT
5,000 Employees
Senior level
5,000 Employees
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Global Head of Digital & Scale Customer Success at Qualtrics will lead the development and execution of a digital-first engagement strategy for existing customers, focusing on enhancing customer value through effective digital channels, driving adoption, and improving renewal and expansion rates. This role involves leveraging data insights and managing both digital efforts and customer success teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
3 Hours Ago
Provo, UT
Remote
51 Employees
Mid level
51 Employees
Mid level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Customer Success Manager at RunPod will focus on driving customer retention, facilitating renewals, and identifying growth opportunities. This role involves managing client portfolios, monitoring product usage and customer health analytics, and collaborating with internal teams to enhance the customer experience. Strong communication skills and an analytical mindset are key for success in this innovative startup environment.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+4 More
3 Hours Ago
Provo, UT
Remote
5,300 Employees
Mid level
5,300 Employees
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • eSports • Big Data Analytics
As a VIP Host, you'll develop strong relationships with high-engagement players, manage overall player relations, and execute strategies for customer loyalty. You will provide feedback to improve platform offerings and ensure compliance with VIP policies and responsible gaming guidelines. Your role includes creating new business revenue and engaging players through events and communications.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More

Featured Jobs

4 Hours Ago
Provo, UT
Remote
87 Employees
Senior level
87 Employees
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+48 More
4 Hours Ago
Provo, UT
Remote
450 Employees
Junior
450 Employees
Junior
eCommerce • Information Technology • Sharing Economy • Software
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
6 Hours Ago
Provo, UT
Remote
125 Employees
Mid level
125 Employees
Mid level
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you will manage strategic customer relationships, oversee the customer lifecycle from onboarding through renewal, and analyze data to enhance value. You'll engage with clients to drive product adoption, monitor KPIs, and troubleshoot API issues while creating scalable processes for customer success.
Top Benefits:
401-K
Company Equity
Dental Insurance
+21 More
6 Hours Ago
Provo, UT
Remote
2,780 Employees
Entry level
2,780 Employees
Entry level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As an Associate Customer Support Technician, you will assist customers via phone, email, and chat regarding software and hardware issues. Your role includes troubleshooting problems, documenting inquiries, and escalating unresolved issues while providing excellent customer service.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
7 Hours Ago
Provo, UT
Remote
1,723 Employees
Junior
1,723 Employees
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Customer Support Associate at Squarespace interacts with customers through live chats and email, providing support for account issues, billing, and domain inquiries. Responsibilities include troubleshooting, meeting productivity targets, and staying updated on product features. The role requires consistent availability for a full 40-hour week.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
9 Hours Ago
Provo, UT
Remote
420 Employees
112K-160K Annually
Mid level
420 Employees
112K-160K Annually
Mid level
Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
11 Hours Ago
Provo, UT
Remote
173 Employees
Senior level
173 Employees
Senior level
Big Data • Cloud • Software • Generative AI • Big Data Analytics
As an Enterprise Customer Success Manager, you will lead the relationship with key customers, ensuring trust in their data through onboarding, adoption, and value realization. You will collaborate with various departments, plan growth strategies, and manage enterprise rollouts while maintaining customer health and identifying expansion opportunities.
Top Benefits:
401-K
Company Equity
Company Outings
+38 More
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