Top Entry Level Customer Success Jobs in Philadelphia, PA

The Growth Account Manager is responsible for onboarding new clients, providing tailored training and support, and driving product adoption during a 5-week trial period. The role involves addressing client pain points, maximizing upsell opportunities, and ensuring a smooth transition to the Customer Success Manager, while closely collaborating with Account Executives to enhance client relationships and usage of the Ceros platform.

Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.

The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.

BigID is inviting potential candidates to express their interest in the company and describe how they would fit into the team. The focus is on innovation and technology in data security, compliance, privacy, and AI management.

Ritual is seeking talented individuals who are interested in joining their team focused on building AI infrastructure. They encourage anyone interested to reach out even if a specific role isn’t listed. The team consists of engineers, researchers, and operators working on innovative solutions in AI and crypto.

As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.

As a Customer Success Manager at Posit, you will engage with enterprise customers to enhance their usage of Posit's products. Your role includes educating users, managing renewals, collaborating with sales, and acting as a customer advocate. You will ensure customer satisfaction and contribute to the broader data science community by sharing insights and fostering adoption of R and open-source tools.