Top Remote Entry Level Jobs in Philadelphia, PA

Own complex enterprise customer escalations from engagement through resolution, coordinating Engineering, Support, Product, Customer Success, and Sales. Lead executive communications, maintain customer-facing resolution plans, manage commitments, coordinate with Incident Managers, and oversee post-escalation reviews and relationship repair. Develop escalation playbooks and process improvements while providing globally distributed, on-call support for high-severity customer situations.

Leads a North America-based team of Customer Success Managers focused on customer adoption, account health, satisfaction, advocacy, onboarding, renewals, and executive relationships. Coaches and develops team members, manages staffing and hiring, supports escalations, and partners with Sales, Product, Engineering, and Professional Services. Improves customer success processes, tools, and initiatives while coordinating distributed teams and senior stakeholders.

Own CodePath EDU end to end, developing the product roadmap through faculty and administrator research. Lead LMS integrations, ship AI-powered features, define adoption and retention metrics, improve design quality, and partner with higher education teams to expand institutional adoption. The role requires building and scaling products for professional users across startup and larger-company environments.

Participate in a paid advisory panel for Bankrate, sharing mortgage origination expertise with the product team. Explain borrower journeys from initial consultation through application and pre-approval, identify common misunderstandings and process pain points, evaluate product concepts, and advise on TRID compliance. The engagement is remote, independent contractor work requiring approximately three hours monthly for three months.

Drive new business for Chase Travel by managing the full B2B sales cycle, including prospecting, discovery, solution development, presentations, negotiation, closing, and onboarding support. Build pipeline through outreach, referrals, cross-selling, and industry events. Use CRM tools, market research, and performance data to refine sales strategies, identify trends, and improve outcomes while collaborating with internal teams and supporting operational initiatives.

Own B2B corporate travel sales from prospecting through contract execution and onboarding. Build pipeline, qualify leads, develop tailored solutions, present proposals, negotiate contracts, and close new business across small, mid-sized, and enterprise clients. Maintain CRM data and forecasts, analyze market trends, coordinate implementations, represent the business at industry events, and support client retention, expansion, and sales enablement.

Manage a portfolio of mid-market SaaS accounts focused on product adoption, usage, retention, and customer satisfaction. Build account relationship frameworks, conduct status calls and business reviews, maintain account plans, assess customer health, mitigate churn, and identify growth opportunities. Act as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Meet net retention and CSAT/NPS goals through data-driven planning and execution.

Generate sales pipeline through cold calling, email campaigns, LinkedIn outreach, lead research, qualification, and targeted messaging. Identify prospect needs, position solution value, schedule discovery calls, and transfer qualified opportunities to Account Executives. Track activities in Salesforce, build internal relationships, participate in onboarding and product education, and collaborate with fellow representatives to improve sales performance.

Participates in a structured rotational IT program supporting digital transformation, enterprise technology, data, process improvement, and project delivery initiatives. Responsibilities include project planning, tracking, reporting, process analysis, documentation, dashboard development, testing, change management, stakeholder communication, data review, automation, prototyping, and translating business needs into technology solutions.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Founding Retail BDR for Toast90: build prospect lists and perform high-volume outreach (80+ activities/day) to convenience stores, grocery and bottle shops; qualify leads, schedule meetings for Account Executives, use Salesforce to track activity, partner on sales strategy, and position the Toast Retail solution against competitors.

Own ASI’s organic and paid social presence across X, LinkedIn, Instagram, and YouTube. Develop channel strategies, editorial calendars, campaigns, executive storytelling, and technical content for B2B and government audiences. Collaborate with engineering, design, communications, legal, and leadership teams while managing sensitive information, approvals, budgets, targeting, testing, and performance measurement.