Top Entry Level Customer Success Jobs in Philadelphia, PA

The Clinical Training and Quality Specialist at Cohere Health will audit clinical decisions, facilitate training for RN teams, coach team members towards quality metrics, and report performance to senior leadership, all aimed at improving operational outcomes.

The Teaching Assistant will support students in Quantitative Reasoning courses, providing mentoring and guidance while managing a group of 30-40 students. Responsibilities include leading discussions, hosting office hours, grading assignments, and attending lectures within designated hours. The role requires a commitment of 8-10 hours per week and aims at maximizing access to education for first- and second-year students.

The Product Support Specialist at Huntress provides world-class technical support to customers, addressing their inquiries, assisting them through problem-solving processes, and ensuring effective issue resolution. This role requires collaboration and a customer-centric approach to enhance customer satisfaction while deepening knowledge of Huntress products.

As a Client Retention Specialist at Beyond Finance, you will educate clients about financial hardship programs, empathize with their situations, deescalate upset clients, and work to retain them. Your main duties will include using a CRM to manage client interactions, analyzing financial situations, and achieving retention targets while providing top-notch customer service.

As a Customer Support Associate, you will assist health insurance agents and clients by providing initial support, triaging requests, addressing inquiries, documenting interactions, and collaborating with internal teams to resolve issues and enhance service delivery.

The Live Operations Coordinator will manage live captioning services, ensuring quality and meeting customer expectations. Responsibilities include coordinating communications, troubleshooting issues, creating orders, and maintaining documentation for operational efficiency. The role requires a proactive approach, attention to detail, and the ability to work in a dynamic, live production environment.

The Medical Operations Patient Advocate provides administrative support to healthcare providers and concierge-style service to patients. This is a 6-month assignment with potential for a full-time permanent role.