Top Senior Customer Success Jobs in Birmingham, AL

Reposted 11 Days AgoSaved
Remote
Birmingham, AL
165K-165K Annually
Senior level
165K-165K Annually
Senior level
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills: AppsecAWSAzureContainersDevsecopsGCP
Reposted 11 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted 11 Days AgoSaved
Remote
Birmingham, AL
85K-150K Annually
Senior level
85K-150K Annually
Senior level
Cloud • Software
The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.
Top Skills: .NetAWSAzureGainsightGCPJavaNoSQLPythonSaaSSalesforce
Reposted 11 Days AgoSaved
Remote
Birmingham, AL
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills: Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
12 Days AgoSaved
Remote or Hybrid
Birmingham, AL
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Cloud • Information Technology • Security • Software
As a Sr. Customer Success Manager, you'll drive product adoption, manage customer relationships, and ensure retention through strategic success plans and effective communication across teams.
12 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Software
The Customer Success Manager will build strategic customer relationships, analyze platform usage, drive user adoption, and ensure success in trade promotion management, advocating for customers internally and externally.
Top Skills: AIMachine LearningSaaS
12 Days AgoSaved
Remote
Birmingham, AL
180K-225K Annually
Senior level
180K-225K Annually
Senior level
Artificial Intelligence • Cybersecurity
Lead and grow a team of Customer Success Managers, ensuring customers realize value from NodeZero while engaging with strategic customer relationships and driving expansion opportunities.
Top Skills: ConfluenceGainsightJIRASalesforce
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Software • Automation
The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.
Top Skills: Totango
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.
Top Skills: ForgerockIaasIam TechnologiesOauthOktaPaasPingSaaSSAMLScim
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
102K-114K Annually
Senior level
102K-114K Annually
Senior level
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills: ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Reposted 12 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
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Reposted 12 Days AgoSaved
In-Office or Remote
Birmingham, AL
94K-118K Annually
Senior level
94K-118K Annually
Senior level
Analytics
The Senior Customer Success Manager will lead customer relationships, ensuring retention and growth for Market Access customers, leveraging industry expertise and mentoring team members.
13 Days AgoSaved
Remote
Birmingham, AL
140K-150K Annually
Senior level
140K-150K Annually
Senior level
Healthtech • Social Impact • Software
The Director, Customer Success (Digital) will lead digital strategies for customer engagement, operational excellence, and retention. Responsibilities include program design, cross-functional collaboration, and team leadership to enhance the customer journey and align with growth objectives.
Top Skills: Salesforce
Reposted 13 Days AgoSaved
Remote or Hybrid
Birmingham, AL
Senior level
Senior level
Big Data • Cloud • HR Tech • Payments • Software
The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills: AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
Reposted 13 Days AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills: Salesforce
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills: Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
14 Days AgoSaved
Remote
Birmingham, AL
Senior level
Senior level
Legal Tech • Social Impact • Software
The Customer Success Manager will manage key customer relationships, drive product expansion, and maintain account health using CRM. They will serve as the customer advocate internally and work with cross-functional teams to enhance customer success outcomes.
Top Skills: ChurnzeroCrm Software
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills: Ai Tools
Reposted 14 Days AgoSaved
Remote
Birmingham, AL
85K-119K Annually
Senior level
85K-119K Annually
Senior level
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Reposted 15 Days AgoSaved
Remote
Birmingham, AL
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 15 Days AgoSaved
Remote
Birmingham, AL
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
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