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Top Senior Level Customer Success Jobs in Birmingham, AL

268+ Job Results
2 Days Ago
United States
Remote
367 Employees
Senior level
367 Employees
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
2 Days Ago
2 Locations
Remote
Hybrid
51 Employees
Senior level
51 Employees
Senior level
Mobile • Software
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
2 Days Ago
United States
Remote
300 Employees
Senior level
300 Employees
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
2 Days Ago
US
Remote
223 Employees
Senior level
223 Employees
Senior level
Big Data • Cloud • Information Technology • Software • Analytics • Business Intelligence • Big Data Analytics
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
2 Days Ago
USA
Remote
1,200 Employees
Senior level
1,200 Employees
Senior level
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+43 More
2 Days Ago
2 Locations
Remote
923 Employees
Senior level
923 Employees
Senior level
Artificial Intelligence • Software • Automation
The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.
2 Days Ago
USA
Remote
473 Employees
Senior level
473 Employees
Senior level
Artificial Intelligence • Information Technology • Consulting
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
2 Days Ago
USA
Remote
244 Employees
91K-133K Annually
Senior level
244 Employees
91K-133K Annually
Senior level
Software
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
2 Days Ago
USA
Remote
781 Employees
Senior level
781 Employees
Senior level
Fintech
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
2 Days Ago
United States
Remote
1,444 Employees
Senior level
1,444 Employees
Senior level
Information Technology • Software
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
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