Top Senior Level Customer Success Jobs in Birmingham, AL
The Client Relationship Executive at PwC will manage sales pursuits and pipelines, promoting the PwC brand and services. The role includes developing sales strategies, ensuring resource allocation for sales opportunities, and building long-term client relationships. The executive will encourage innovation within the team and uphold business ethics, contributing to the firm's revenue growth.
The Team Manager of Enterprise Customer Success will lead a team of Enterprise Customer Success Managers, focusing on customer retention and growth. Responsibilities include developing talent, managing performance, enhancing key metrics, collaborating across departments, boosting team efficiency, ensuring customer satisfaction, and preventing churn through proactive leadership.
The Director of Strategic Customer Success at Spring Health will manage the customer-facing team, focusing on the implementation of strategic customer relationships and maximizing revenue retention. Responsibilities include executing customer success strategies, overseeing data-driven customer engagement, and optimizing resources for efficiency and growth.
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The Customer Success Manager will engage with Trauma Registry customers to ensure efficient product adoption and satisfaction following deployment, manage customer relationships, drive product renewal and expansion opportunities, and provide data-driven insights to enhance client workflows.
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers, driving growth for major retail partners, coaching the team, providing consultative guidance, and improving customer success processes and metrics. Collaboration with various teams to enhance retailer engagement and refining partner materials are key responsibilities.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
The Director of Customer Support Systems will define and execute strategies for optimizing customer-facing systems, collaborating across teams, mentoring professionals, managing vendor relationships, and ensuring compliance and performance metrics are met. This role involves overseeing the development and continuous improvement of systems to enhance customer journeys post-sales.
As a Senior Customer Success Strategy Analyst, you will partner with global customer engagement teams to analyze insights and feedback, develop strategies for customer satisfaction and loyalty, and ensure alignment with business objectives through strategic project delivery and data analysis.
The Manager of Customer Success will lead a team of Customer Success Managers, ensuring optimal experiences for customers on the Apploi platform. Responsibilities include coaching team members, managing resources, forecasting capacity, and developing strategic success plans based on customer feedback.
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