Top Entry Level Jobs in Washington DC,

The Account Manager will oversee a remote team to enhance client satisfaction and operational efficiency within the Player Support department. Responsibilities include managing team leads, addressing client issues, setting KPIs, ensuring compliance, and optimizing service delivery processes.

As a Customer Account Manager at Brightwheel, you will retain SaaS revenue by engaging with current customers, understanding their needs, and providing product recommendations. You'll facilitate customer conversations, manage escalations, and ensure customer satisfaction while being part of a collaborative team in a fast-paced startup environment.

As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.