Top Entry Level Customer Success Jobs in Tampa Bay, FL

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.

As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.

As a Support Engineer, you will provide specialized support for Grafana Labs customers, troubleshoot issues across the observability stack, evaluate errors in dashboards, manage customer cases, and contribute to the internal knowledge base. You will engage with customers to deliver solutions and improve their experience with the product.