Top Senior Level Operations Manager Jobs in Portland, OR

The Associate Director is responsible for securing and growing major gifts to support the ALS Association's mission, managing a portfolio of 125-150 donors, and collaborating with field Development staff to build partnerships and revenue strategies.

The Sr. Manager, CX Operations will lead a team to enhance customer experience through effective process management and tool optimization. Responsibilities include coaching team members, developing Business Requirements Documents, overseeing stakeholder communications, KPI reporting, and ensuring smooth release management of new features, while maintaining compliance and risk management.

As Strategy Lead, UX, you will leverage brand and consumer insights to develop compelling strategies, lead client projects, and maintain strong client relationships. Your role includes conducting research, designing user experiences, facilitating workshops, and mentoring junior strategists, all while ensuring user needs and client goals are balanced throughout project cycles.

You will lead and modernize the web development team by owning the complete web stack and technical strategy, improve development speed, implement coding best practices, and support direct team coding efforts while collaborating with marketing and other stakeholders.

The LATAM Regional Change Lead will execute Success Enablement Plans, ensuring stakeholder engagement and collaboration with global teams. Responsibilities include facilitating regional change networks, conducting impact analyses, maintaining communication with leadership, and supporting training sessions to meet regional needs.

The Group Quality Supervisor oversees a team of about 60 Group Facilitators, ensuring the delivery of high-quality care and positive experiences for clients in psycho-educational groups. Responsibilities include conducting audits, managing team schedules, and facilitating group supervision. The role requires a master’s degree in mental health, independent licensure, and prior management experience.

The Compensation Manager oversees the compensation program at Hilcorp, focusing on attracting and retaining talent through salary analysis, benchmarking, policy development, and annual reviews. The role includes market analysis, managing HRIS configurations, and providing recommendations to senior leaders based on compensation trends. The manager also implements compensation programs and conducts pay equity analysis.