Top Entry Level Customer Success Jobs in Philadelphia, PA

Inovalon seeks to empower candidates interested in joining its Talent Community. The company focuses on improving healthcare outcomes through data-driven solutions and welcomes resume submissions for potential future opportunities across various roles.

The Provider Partnerships Representative will build and maintain a network of specialist consultants and physicians, recruit them for clinical research studies, manage customer inquiries, and ensure high-quality service. The role involves increasing partnerships, conducting meetings with potential partners, handling client databases, generating reports, and keeping up-to-date with healthcare regulations and competitive initiatives.

ModSquad is seeking Bilingual Mandarin/English Mod Contractors for Customer Support roles. Responsibilities include assisting customers via ticket, chat, and phone. Candidates should possess a positive attitude and be able to optimize clients' products and services. These are remote gigs with flexible schedules and require a dedicated workspace and specific technology.

The Billing Specialist at Constant Contact will handle customer billing inquiries, manage case queues, train new hires, and assist in resolving complex billing issues. They will also promote customer retention by identifying cancellation reasons and applying retention strategies, while collaborating across departments to enhance customer satisfaction.

The Implementation Specialist will work with project managers and business analysts to deliver solutions for manufacturing companies. Responsibilities include analyzing customer requirements, leading implementation workshops, troubleshooting, and providing excellent customer service.

The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.

The Customer Success Representative will ensure the success of VotingWorks customers, particularly in New Hampshire, by providing technical support, training, and maintaining customer support systems. Responsibilities include account setup, election day support, and liaising with election officials.