Top Entry Level Customer Success Jobs in Philadelphia, PA

The Norwegian Fact Checker will read, assess, and rank Norwegian texts generated by AI models, while also writing short stories in Norwegian. They will provide expert feedback to help enhance AI performance and ensure factual accuracy in AI-produced content.

The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers via various communication channels, triage support tickets, assist in pre- and post-sales activities, and collaborate with multiple teams. A strong emphasis is placed on building relationships and sharing knowledge within a global support environment.

The Customer Support Analyst I is responsible for resolving customer inquiries related to Cority's product suite, providing technical support, collaborating with other teams, and maintaining case records. This role requires troubleshooting basic issues, managing customer communications, and contributing to process improvements while working in a rotating shift schedule.

The Technical Support Engineer provides assistance to customers on Rocket Software products, helping with installation, configuration, and troubleshooting. Responsibilities include analyzing support requests, collaborating with internal teams, contributing to knowledge bases, and participating in product evaluations.

The Customer Onboarding Specialist will manage the technical implementation and configurations for new customers at Givzey, focusing on nonprofit clients. Responsibilities include guiding clients through onboarding processes, providing customer support, and collaborating with internal teams to optimize integration and documentation.

Customer Success Managers at Trella Health are responsible for supporting new and existing customers through their journey, ensuring account health and retention. They build relationships with customers, facilitate implementations, and identify solutions to their challenges while promoting the value of Trella's offerings.

The Customer Experience Specialist ensures excellent service delivery by assisting customers via phone, email, and chat. Key responsibilities include managing live event issues, troubleshooting AV equipment, documenting incidents, processing inquiries in CRM, and providing administrative support to the sales team. The goal is to maintain exceptional customer satisfaction.