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The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.

The QA Analyst II will validate applications to ensure they meet design specifications and requirements through manual and automated testing. Responsibilities include developing test cases, participating in Agile practices, troubleshooting defects in JIRA, and conducting exploratory testing. The role also involves improving testing processes and conducting root cause analysis on production bugs.

As a Peer Caller, you will engage members through daily outbound calls, utilizing campaign scripts while personalizing conversations. Responsibilities include recording information in the call system and maintaining a professional attitude during interactions with health plan members.