Top Customer Success Jobs in Chicago, IL
The Customer Growth Account Executive is responsible for working with existing Toast POS customers to expand their product offerings, identifying and developing leads, and achieving monthly sales revenue goals.
Seeking a detail-oriented Customer Onboarding Specialist to assist newly-signed customers in transitioning to the Smartly platform. Responsibilities include setting up campaigns, creating automations, and tailoring onboarding journeys for key customers.
Ensure state Medicaid agencies have a positive experience through customer service, support, and process improvements. Engage in dispute resolution and maintain industry knowledge for drug discount programs.
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The Leader of Supplier Customer Success at GHX will develop, lead, and manage a team of cross-product Customer Success Managers focused on value delivery, customer retention, and relationship growth. Responsibilities include leading multiple teams, measuring performance metrics, collaborating with various departments, tracking customer outcomes, and providing executive support for customer issues.
As a Product Support Specialist at FloQast, you will be responsible for resolving technical issues, assisting clients with in-app tasks, and providing guidance on the product. You will collaborate with various departments to drive product improvement and client satisfaction. This role requires strong customer service skills, technical troubleshooting abilities, and excellent communication.
As a Customer Advocacy Manager at dbt Labs, you will create and own programs that build relationships with top customer advocates. You will collaborate with multiple teams to amplify impactful customer outcomes and support revenue goals. Responsibilities include managing the Customer Advisory Board program, creating advocate highlight programs, partnering with marketing for content programs, and measuring program effectiveness.
Responsible for researching, gathering, and preparing all documentation required for Commercial Bank Client account openings. Manages account opening and client documentation workflow, ensures adherence to legal guidelines and policies, and mitigates risks through control framework. Requires excellent time management, communication skills, and a Bachelor's degree. Preferred qualifications include Paralegal or Juris Doctor certificate.
Manage client onboarding experience for JP Morgan Chase clients by leading project team and collaborating with internal stakeholders. Own product implementation, build strong relationships, streamline processes, and ensure client satisfaction. Develop technical specifications, manage client expectations, and identify business risks. Utilize Microsoft Office tools, WebEx, and Zoom for communication and documentation. Requires comprehensive knowledge of Treasury Products and Services, project management experience, coaching skills, risk awareness, and excellent communication skills.
Responsible for providing world-class technical support to JumpCloud's customers, resolving high priority and complex technical issues, collaborating with internal teams and maintaining a technical understanding of the JumpCloud Platform.
This Complex Claims Specialist position involves investigating and resolving commercial claims with moderate to high complexity for Private D&O and EPL policies. Responsibilities include verifying coverage, conducting investigations, authorizing disbursements, and maintaining communication with stakeholders. The role also requires compliance with regulatory requirements and may involve mentoring less experienced claim professionals.
Trial Success Manager at Motive, responsible for managing and supporting all trial/proof-of-concept activities for Enterprise Account Executives and Sales Engineers. Requires 5+ years of client-facing experience in a fast-paced SaaS environment.
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