Top Entry Level Jobs in Baltimore, MD

As an Account Manager, you will be the central contact for healthcare institutions, planning and organizing training projects, ensuring high-quality execution, and maintaining stakeholder relationships. You will work closely with the operations team and manage project deliverables while keeping CRM data updated and identifying upsell opportunities.

As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.

The Operations Analyst is responsible for collecting and analyzing operational data, developing strategies for process improvement, and collaborating with teams to implement best practices. The role involves monitoring KPIs and preparing reports to communicate findings and recommendations.