Pacific Cycle delivers some of the biggest names in outdoor recreation - Schwinn & Mongoose. Our culture is as fun and lively as the lifestyle brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. Now's the time to join the ride!
A continued commitment to and investment in our people, products, and consumers is the foundation of how we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!
We are connected by four core values that serve as the basis for a strong future.
- Passion to Perform: We focus on delivering results. With a winning spirit, we go the extra mile to ensure our consumers have an outstanding experience with every ride.
- Care & Act Responsibly: Our colleagues, customers, partners, and plant matter to us; we strive to have a positive impact on our society and the environment.
- Trust to Act: We demonstrate responsibility by taking initiative, giving each day our best, and showing ownership of the work we do.
- Make it Fun: We make work just as fun as riding by creating strong connections and celebrating our achievements together.
The Operations Analyst role consists of managing multiple data sources to help create and main insightful reports and dashboards as well as lead process improvement initiatives and standardize reporting. The intent of this role is to assist all operational functions of Pon.Bike by providing clear, consistent, and concise data-driven solutions as well as going beyond the analysis and providing strategic guidance. A successful Operations Analyst will be forward-thinking and eager to work with key operational stakeholders to enhance reporting and manual processes.
Company Summary
Pon.Bike is a top player in the global bicycle industry with a global group of brands that provides the best bikes in any market segment – from off-road downhillr acing to urban luggage carriers. Headquartered in Almere, Netherlands with locations based in Europe, North America, Asia and Australia. The Operations Analyst role is part of the Pon.Bike North American Operations group that supports brands such as Pacific Cycle (Schwinn and Mongoose), Cannondale, GT, Gazelle, Santa Cruz and Cervelo.
Essential Job Responsibilities
Data Analysis and Process Improvement
· Collect, analyze, and interpret operational data to identify trends, patterns and areas that need improvement.
· Develop and implement strategies to improve operational efficiencies and reduce costs.
· Streamline processes across all distribution centers.
· Identify opportunities to leverage technology and automate manual processes to improve overall operations.
· Collaborate closely with cross-functional teams to implement process improvement and best practices.
30%
Operational Management
· Define and monitor key performance indicators (KPIs) to access performance and report to the brands as part of the service level agreements (SLAs).
· Prepare regular reports to communicate key findings, insights, and recommendations to stakeholders.
· Assist in international and domestic carrier contract management and annual requests for proposals (RFPs).
30%
Systems
· Design, build, launch and maintain reliable business intelligence solutions that provide insights and trends across the organization and cross-functional teams.
· Provides reports through Power BI applications to improve business processes.
· Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability.
· Creates end-user reporting and dashboards using a variety of internal tools and systems
· Integrates new and existing data sources into current reporting.
· Works with business leaders to help deliver data-driven solutions.
30%
Other Duties Assigned:
· Assist with other projects and tasks, including outside function areas as assigned.
· Follow internal controls and company policies as set by Pon and job function.
10%
Total
100%
Key Competencies
Problem Solving and Decision Making - Effective performers are able to identify problems, solve them, act decisively, and show good judgement. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgement.
Learning Agility - Effective Performers continuously seek new knowledge. They are curious and want to know "why". They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.
Initiative - Effective performers are proactive and take action without being prompted. They don't wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
Technology Savvy - Effective performers use technology to be successful in their organizational role. They value technology and understand the necessity of leveraging it to stay productive and competitive. They are proactive in investigating and adopting new technologies to achieve competitive advantage.
Organizing and Planning - Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely, and effectively prioritize multiple competing tasks. They plan, organize and actively manage meetings for maximum productivity.
Team Player – Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.
Minimum Requirements (include education, experience, special skills, licenses, certifications etc)
Essential Qualifications
· Must be legally authorized to work in the United States.
· Bachelor’s degree in Supply Chain, Operations, or a related field.
· 1-3 years of experience in operations or supply chain role.
· Ability to work with large amounts of data, define trends, and develop accurate actionable insights.
· Proven experience in operations analysis, process improvement, or related roles.
· Proficiency with Microsoft Products (Excel, Word, PowerPoint).
· Experience with Power BI Administration or similar visualization tools.
· Strong analytical and problem-solving skills.
· Ability to communicate and influence change effectively across internal and external stakeholders.
· Must be able to carry out assignments with minimal supervision.
Beneficial Qualifications
· SAP experience preferred.
Essential Physical Demands and Frequency
Standing
Occasionally.
Driving/Travel
Occasionally.
Sitting
Frequently.
Bending
Infrequent.
Lifting
Rarely.
Other
Use a computer keyboard /monitor for extended periods of time.
Twisting
Occasionally.
Other
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
We are an EEO employer – M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
- Comprehensive Medical/Prescription/Dental/Vision plans
- Generous Paid Time Off Programs
- Paid Life & Disability Insurance
- FSA/HSA/Dependent Care FSA
- 401k and company match
- Commuter Incentive Program
- Paid Community Volunteer Days
- Voluntary benefits (critical illness, accident, and hospital indemnity insurance)
- Great discounts on company products
- Employee Wellness Program / EAP benefit
- Parental Leave program
- Access to group home and auto insurance
- A mix of casual yet professional culture
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Pacific Cycle we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.
To learn more about our privacy policy, please click here: Privacy Policy I Pacific Cycle (English)
An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.
What We Do
Pacific Cycle Inc., is a global leader in branded consumer products. Pacific Cycle designs, markets and distributes high quality bicycles and other recreational products around the world.
As the parent company of such legendary brands as Schwinn, Mongoose, and Kid Trax, Pacific Cycle delivers some of the biggest names in outdoor recreation. But it’s not just the names customers trust, it’s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.
Headquartered in Madison, Wisconsin, one of the top bicycle-friendly cities in the nation, Pacific Cycle has locations in Illinois, California, Georgia, Toronto, Canada and Shanghai, China. Our culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed and customer satisfaction is top priority.
