Top Entry Level Cybersecurity & IT Jobs in Philadelphia, PA

MadKudu seeks proactive individuals with experience in the software space to join their scaling start-up. Employees will collaborate on innovative solutions for marketing and sales teams in B2B companies, enhancing decision-making at every stage of the customer journey.

The Product Adoption and Training Specialist will create and maintain public-facing technical documentation to enhance product understanding and drive usage. Responsibilities include collaborating with teams to develop training materials, conducting research on best practices, and identifying gaps in existing documentation. The role focuses on empowering customers through effective training delivery and requires strong writing and organizational skills.

The Technical Support Representative is responsible for administering and troubleshooting Windows Server environments, managing cloud services, resolving customer support tickets, and ensuring system compliance with industry standards. Duties include monitoring systems, implementing upgrades, and maintaining customer satisfaction through effective communication.