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Top Entry Level Customer Success Jobs in Philadelphia, PA
The Customer Success Manager at DearDoc is responsible for managing customer relationships, driving product adoption, and meeting revenue goals through upselling and renewals. This involves regular communication with clients, monitoring customer satisfaction, and collaborating with internal teams to enhance product offerings.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
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The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Onboarding Specialist I is responsible for ensuring a smooth onboarding process for clients, managing client interactions, and assisting the Cybersecurity team. This entry-level role requires good communication skills and a background in customer and technical support, with opportunities to transition into cybersecurity roles.
The Client Advisor at AMIRI is responsible for delivering quality client service, achieving sales goals, building client relationships, and understanding luxury boutique operating experiences. Key responsibilities include achieving sales goals, maintaining a client-focused environment, demonstrating product knowledge, developing client network, and assisting with inventory tasks.
As a Customer Success Representative, you will support users in navigating TherapyNotes software, address support requests, and maintain customer support documentation in a fast-paced environment. The role includes providing training and assistance to behavioral health professionals to enhance their use of the software.
The Assistant Billing Specialist manages the preparation of bills and invoices for Billing Attorneys, ensuring accuracy and efficiency. Responsibilities include electronic submissions, processing high volumes of complex bills, answering billing inquiries, and assisting with special projects as needed.
The Customer Service Manager will ensure superior customer care and a positive customer experience by leading local personnel, managing service requests, and maintaining effective communication regarding performance. This entry-level role involves building client relationships, troubleshooting issues, and providing sound business advice.
The Client Support/Communications Specialist will manage existing and new customer bases through onsite sales and client relations. Responsibilities include attending client conferences, ensuring proper account setups, collaborating with sales teams, and representing the company professionally to promote client services and revenue growth.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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