Top Tech Jobs & Startup Jobs in Peoria, IL

Brightcove is seeking talented individuals through their General Application for Engineering and Product roles. As part of the Talent Community, you'll be considered for future opportunities. The company values innovation, collaboration, and employee growth, offering remote and hybrid working options along with a vibrant workplace culture.

The Customer Success Associate will manage relationships with floral partners, handle user support through various channels, identify service trends, and promote product usage. The role emphasizes customer satisfaction and efficient problem resolution in a fast-paced environment.

As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.

The Sr. Engagement Manager will grow and retain clients in the Technology, Media, and Telco industries. Responsibilities include identifying cross-sell opportunities, securing contract renewals, and ensuring high client satisfaction with service delivery.

As Director of Product Management at Bridge, you will lead a global team to drive product vision and strategies, manage quarterly planning, engage with stakeholders, and support go-to-market initiatives while promoting a culture of people-centricity within the organization.

As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.

The RCM Specialist at Brightree manages financial results for insurance companies and customers, ensures optimal reimbursements, adheres to quality assurance processes, and maintains operating procedures. Responsibilities include resolving customer issues via Salesforce, documenting billing methodologies, and improving business processes while complying with HIPAA guidelines.