Top Senior Level Customer Success Jobs in Orlando, FL

As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.

The Customer Success Director at CommerceIQ will lead efforts to enhance customer satisfaction, retention, and adoption of the digital commerce platform. This role involves building relationships with executive stakeholders, negotiating contracts, managing cross-functional teams to deliver customer outcomes, and utilizing metrics to continuously improve customer engagement. Furthermore, the director acts as a thought leader in the CPG and e-commerce sectors.

Global Mobility Specialist responsible for managing global immigration, tax, and relocation processes for employees moving across global offices within Elastic. Acts as liaison between local teams and internal colleagues to drive all immigration, tax, and relocation business needs.

The Senior Deployment Specialist will be responsible for supporting the execution of Agility's deployment strategy as well as performing robot operation onsite, general repair, troubleshooting, and support roles. This includes all technical services (at both Agility and customer sites), facilitating success in the areas of Deployment, Break-Fix Support, Help Desk services, and all areas needed for business objectives.

The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.

The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.

The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.