Top Senior Level Customer Success Jobs in Kansas City, MO

The Account Director will lead day-to-day client services, overseeing client programs and collaborating with internal teams and external agencies to develop integrated brand campaigns. Responsibilities include strategic planning, project management, and maintaining client relationships, particularly within the financial services sector.

The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.

The Account Director will lead Octagon’s client business for a financial services client, overseeing day-to-day management, collaboration with internal teams and external agencies, project coordination, and development of strategic programs. The role requires effective communication and project management skills to ensure successful execution of client campaigns.