Top Senior Level Cybersecurity & IT Jobs in Birmingham, AL

The Telephony Systems Administrator will manage and optimize the Five9 telephony system, ensuring efficient operations in lead generation. Responsibilities include performance monitoring, compliance management, and operational coordination with teams in the US and Philippines, alongside documentation and analysis of telephony changes.

As a Technical Support Engineer, you will manage escalated technical cases for Agiloft's CLM software, providing support through phone, web, and email. This role involves deep diving into logs to troubleshoot issues, collaborating with the development team, and ensuring excellent customer service. You will document issues and help prevent future problems by investigating server alerts.

The Senior Salesforce Consultant at Green Irony will spearhead the development and implementation of tailored Salesforce solutions. Responsibilities include customization, process automation via Flows, user experience design, security management, and client engagement. The role also emphasizes leading a cross-functional team and fostering strong relationships with clients to align solutions with their strategic goals.