Top Entry Level Customer Success Jobs in Baltimore, MD

The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.

The Customer Assurance associate audits assembly processes and products for quality. Responsibilities include monitoring end-of-line products, supporting quality initiatives, and assisting in quality improvement. The role demands adaptability, strong communication, and problem-solving skills, and focuses on delivering high-quality service to customers.

The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.