Top Entry Level Customer Success Jobs in Baltimore, MD

As an Associate Product Support Specialist, your role is to provide exceptional customer support via email, live chat, and phone. Responsibilities include troubleshooting issues, creating Help Center documentation, collaborating with departments, and empowering customers to use the platform effectively.

The Client Success Coordinator is responsible for managing the KUKUI All-in-One Success Platform and on-going marketing campaigns for clients. This role involves regular communication with clients, providing excellent customer service, coordinating with internal teams, and staying updated on market trends and best practices.

As a Technical Account Manager, you will ensure partners have a great experience with Automattic products by managing support requests, resolving technical issues, and collaborating with designers and developers. Responsibilities include troubleshooting, handling site migrations, and maintaining strong relationships with partners while assisting them with WordPress and WooCommerce.

The Customer Implementation Specialist at MealSuite will drive optimized business outcomes by facilitating the implementation process for new accounts, educating customers, solving technical issues, and ensuring smooth adoption of products. The role involves preparing project plans, providing account walkthroughs, creating training plans, and maintaining strong customer relationships while collaborating with various teams.

As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.

Inovalon focuses on empowering healthcare through data-driven solutions. The organization seeks professionals interested in opportunities related to healthcare data aggregation, analysis, and innovation. Candidates are encouraged to submit resumes to be considered for potential future roles within a diverse and inclusive company culture.

The Technical Success Manager will guide customers through their journey with the company, providing product enablement, coaching, and technical support to maximize the impact of their investment.