Top Tech Jobs & Startup Jobs in Ann Arbor, MI

The Staff Customer Engineer leads the US Customer Engineering team to provide top-tier technical assistance for Reltio's data-driven applications. Responsibilities include resolving customer issues, enhancing customer satisfaction, promoting effective communication, and improving team efficiency.

The Senior Implementation Consultant will lead implementation projects for enterprise clients, configuring Aravo systems, creating training documentation, and conducting user training. Responsibilities include communicating client requirements, assisting with user acceptance testing (UAT), and collaborating with product teams. Strong communication and project management skills are essential to meet product deadlines in an agile environment.

Seeking an experienced Customer Success Manager to manage the post-sale customer journey in the commercial and industrial electric vehicle charging market. Responsibilities include training, relationship management, retention, customer advocacy, upselling, CRM management, and more. Key metrics include customer satisfaction, retention rate, and account expansion. Requirements include a Bachelor's Degree, 2-5 years of experience in related fields, strong communication skills, knowledge of the EV charging space, and willingness to travel.