Top Entry Level Customer Success Jobs in Washington DC,

The Billing Support Specialist will manage client and patient billing inquiries, resolve payment issues, and provide exceptional support to customers. Responsibilities include entering and maintaining patient information, investigating billing discrepancies, and collaborating with finance and customer service teams to enhance billing operations.

The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.

As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.