Top Remote Senior Level Customer Success Jobs

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.

As a Revenue Accelerator Midmarket Specialist, you will collaborate with other sales executives to drive new opportunities using Zoom's Conversational Intelligence solutions. Your role involves coaching sales and customer success teams, utilizing AI to enhance productivity, and actively driving growth in assigned territories.

The Sr. Client Manager coordinates carrier relationships and leads client service teams for large accounts. Responsibilities include developing marketing strategies, reviewing risk maps, enhancing service delivery, and mentoring new colleagues. The role requires strong knowledge of insurance markets and excellent client service skills.

The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.

As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.

As a Senior Support Engineer at HashiCorp, you will troubleshoot complex issues related to Vault, engage with customers for debugging, document activities, collaborate with various teams, and contribute to product documentation. You will also mentor new hires and participate in on-call support rotations.

In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.