Top Remote Senior Level Customer Success Jobs

Lead strategic growth initiatives for DealShield, enhancing engagement with partner auctions and driving product adoption. Build relationships, ensure customer satisfaction, minimize churn, and represent the company effectively.

The Senior Technical Customer Care Specialist manages client inquiries and projects, ensuring operational efficiency through process audits and communication of technical updates.

The Sr. Client Executive will lead account management for Tier 1 financial services clients, focusing on growth strategies, client needs, and ensuring compliance through technology and analytics.

The role involves partnering with sales teams to engage with enterprise customers, providing pre-sales support, conducting product demonstrations, and driving long-term relationships at executive levels.

Lead and develop a team of Solutions Engineers for Mid-Market accounts, partnering with sales to drive revenue and enhance customer solutions.

The role involves leading social support teams, managing crisis responses, developing support policies, and improving customer experiences through effective public messaging.

Lead Value Consultant responsible for executing value management strategy, enhancing customer value initiatives, and driving cross-functional collaboration for impactful outcomes.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

As a Senior Sales Engineer, you will engage with financial institutions, deliver presentations and demos, draft RFP responses, and work collaboratively with various teams to drive revenue growth.

As a Senior User Researcher, you will conduct user research for accounting products, collaborating with teams to achieve user-centered solutions that align with business objectives.

Lead the Support Account Management Team, mentor staff, improve customer experience, manage relationships, and advocate for critical issues. Drive operational efficiency and develop key metrics.

As a Senior Enterprise Architect, you will engage with banking customers to define and implement complex ServiceNow solutions, ensuring strategic alignment and value realization. You will lead design efforts, act as a trusted advisor, and foster collaboration across teams to drive enterprise architecture initiatives and enhance customer relationships.

The role involves developing global strategies for Risk & Security solutions, collaborating with field teams to achieve sales goals, and providing technical expertise while fostering cross-functional partnerships.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

Responsible for providing technical assistance to customers, troubleshooting complex issues, and collaborating with various teams on solutions to enhance customer satisfaction.

The Technical Advisor at SailPoint leads customer engagements, advises on identity security programs, and provides technical guidance for successful project delivery. Responsibilities include strategic direction, project management, mentoring, and addressing client needs for identity governance.

The Renewals Manager oversees subscription renewals and manages client relationships to maximize value from SailPoint services, requiring strong project and engagement management skills.