Top Remote Senior Level Customer Success Jobs
As Product Lead for Account Security at Cash App, you will be responsible for the strategic vision and execution of customer security features. You will manage a full stack development team, conduct customer research, define product strategy, and enhance the user experience through innovative solutions, ensuring trust and safety for users.
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
The Client Relationship Executive will focus on promoting and selling PwC's brand and services, managing sales pursuits, developing sales strategies, and coordinating account management methodologies. This role requires driving long-term relationships to ensure revenue growth and creating value propositions while fostering an environment of collaboration and diversity.
The Client Relationship Executive at PwC leads business development efforts by designing and implementing communication programs to enhance PwC's brand and services. The role involves managing sales pursuits, closing sales leads, and developing long-term client relationships, while also solving complex business issues and driving revenue growth.
The Client Relationship Executive will be responsible for driving long-term revenue growth through sales strategies, managing sales pursuits, and implementing communication programs to promote PwC's brand and services. The role involves collaborating with teams to enhance service delivery and identify opportunities in the market.
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The Sales Director will lead the sales efforts in promoting managed-service and programmatic solutions to agencies and brands, while building and maintaining strategic partnerships. Responsibilities include developing revenue goals, managing the sales pipeline, generating leads, and analyzing account performances to ensure customer satisfaction.
The role of Sales Director involves developing and executing strategic plans to achieve revenue goals, managing client relationships, understanding market trends, and overseeing sales activities to grow strategic partnerships in the data-driven marketing sector.
As a Senior Customer Success Manager, you will be responsible for enhancing customer satisfaction, driving customer success, and managing key customer relationships. You will identify customer needs, advocate for their success, manage their lifecycle, and drive retention and growth through effective communication and collaboration across teams.
The Director of Customer Support Systems will define and execute strategies for optimizing customer-facing systems, collaborating across teams, mentoring professionals, managing vendor relationships, and ensuring compliance and performance metrics are met. This role involves overseeing the development and continuous improvement of systems to enhance customer journeys post-sales.
The Senior Health and Science Specialist will target healthcare providers and execute the sales strategy for Vyndamax, focusing on ATTR-CM disease awareness. Responsibilities include developing sales business plans, utilizing advanced selling skills, managing customer profiles, and growing relationships with key stakeholders, all while adhering to company policies and regulations.
As a Senior Customer Success Strategy Analyst, you will partner with global customer engagement teams to analyze insights and feedback, develop strategies for customer satisfaction and loyalty, and ensure alignment with business objectives through strategic project delivery and data analysis.
The Associate Customer Support Manager oversees the Lifecycle Service business for assigned contracts, ensuring customer satisfaction and service delivery. Responsibilities include managing relationships with customers and subcontractors, ensuring compliance with service agreements, addressing quality issues, and implementing improvements for enhanced service quality.
The Software Customer Service Manager manages customer service contracts and relationships for CommandCenter Software and mobile video solutions. This role ensures compliance with service agreements, provides technical expertise, drives resource allocation to resolve issues, and maintains strong customer engagement to enhance operational satisfaction.
The Manager of Customer Success will lead a team of Customer Success Managers, ensuring optimal experiences for customers on the Apploi platform. Responsibilities include coaching team members, managing resources, forecasting capacity, and developing strategic success plans based on customer feedback.
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