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Top Remote Senior Level Customer Success Jobs

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3 Days Ago
New York, NY, USA
Remote
82 Employees
Senior level
82 Employees
Senior level
Information Technology • Security • Cybersecurity
As a Senior Technical Account Manager, you will focus on post-sales customer interactions, leading technical onboarding, maintaining key stakeholder relationships, promoting product adoption, and ensuring customer satisfaction. Your responsibilities also include identifying opportunities for upsells and collaborating with product teams to shape future development based on customer needs.
3 Days Ago
New York, NY, USA
Remote
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Logistics • Software
The Customer Success Manager will serve as a trusted advisor to customers, enabling them to use Sourcemap's products to achieve their business objectives. Responsibilities include managing post-sales activity, crafting success plans, facilitating workshops, and leading business reviews. The role focuses on customer relationship management to drive renewals and expansion while collaborating with internal teams.
3 Days Ago
USA
Remote
48 Employees
84K Annually
Senior level
48 Employees
84K Annually
Senior level
Artificial Intelligence • Computer Vision • Insurance • Machine Learning • Software
The Customer Support Lead will oversee Tier 1 support agents, managing daily operations, resolving client escalations, and improving service quality. The role also focuses on team leadership and coaching, enhancing workflows, and conducting performance analysis.
Top Benefits:
401-K
401-K Matching
Company Equity
+26 More

Featured Jobs

3 Days Ago
USA
Remote
162 Employees
110K-124K Annually
Senior level
162 Employees
110K-124K Annually
Senior level
Big Data • Cloud • Other • Analytics
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
3 Days Ago
USA
Remote
268 Employees
Senior level
268 Employees
Senior level
Insurance
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
3 Days Ago
USA
Remote
132 Employees
Senior level
132 Employees
Senior level
Software
As a Customer Success Director at Fairmarkit, you will build strong relationships with customers, develop success plans, and ensure client adoption of Fairmarkit's procurement solutions. You will act as a trusted advisor, drive customer engagement, and help clients meet their business objectives and strategic outcomes while achieving renewal and growth targets.
Top Benefits:
401-K
Company Equity
Company Outings
+13 More
4 Days Ago
3 Locations
Remote
300 Employees
Senior level
300 Employees
Senior level
Software
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
4 Days Ago
United States
Remote
1,601 Employees
180K-190K Annually
Senior level
1,601 Employees
180K-190K Annually
Senior level
Healthtech
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
4 Days Ago
2 Locations
Remote
150 Employees
89K-121K Annually
Senior level
150 Employees
89K-121K Annually
Senior level
Software • Energy
The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.
4 Days Ago
United States
Remote
210 Employees
Senior level
210 Employees
Senior level
Software
As a Customer Success Manager, you will ensure customers derive maximum value from Jungle Scout's platform. Responsibilities include managing renewals, driving upsell opportunities, providing customer onboarding and training, and analyzing customer engagement metrics to enhance the customer experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+32 More
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