Top Remote Senior Level Customer Success Jobs

The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.

As a Developer Support Specialist III, you will support enterprise customers with API and integration challenges, delivering outstanding customer experiences. You'll analyze development practices, provide tailored solutions, develop resources for the developer community, and collaborate with Product teams to enhance customer satisfaction and platform reliability.

Lead multidisciplinary teams in preparing environmental impact assessments, manage projects to meet client expectations, provide guidance on compliance with environmental statutes and regulations, lead consultations and public outreach, develop agency-specific NEPA programs, mentor junior to mid-level staff.

The Underpayment Specialist facilitates payment recovery for denied and underpaid claims, acting as a liaison for clients and overseeing the appeals process. Responsibilities include reviewing claims, verifying reimbursement documentation, and maintaining confidentiality with patient health information while optimizing revenue for healthcare providers.

The Senior Specialist in Client Partnerships for Education will lead client interactions, driving revenue and growth strategies within the Education sector. Responsibilities include mapping the Education landscape, establishing relationships with marketing leaders, and providing consultation on campaign strategies to enhance client marketing efforts.

The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.

As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.