Top Entry Level Customer Success Jobs in Charlotte, NC

The Customer Support Representative will assist financial institutions using Apiture software by handling calls, responding to help desk tickets, diagnosing issues, spotting trends, and collaborating with internal teams for resolutions and product enhancements.

Coiled encourages talented individuals to reach out for roles that may not be explicitly advertised. As a remote-first company, they prioritize effective collaboration among team members and offer various benefits, including competitive compensation, generous time off, and health coverage.

As an Implementation Manager, you will be the primary point of contact for customers following sales, assisting them in setting up their accounts, customizing the product, and providing training. Your role includes managing customer expectations, delivering training sessions, conducting needs assessments, and collaborating with cross-functional teams to ensure successful onboarding and customer satisfaction.