Top Entry Level Customer Success Jobs in Charlotte, NC

The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.

HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.

The Clinical Training and Quality Specialist at Cohere Health will audit clinical decisions, facilitate training for RN teams, coach team members towards quality metrics, and report performance to senior leadership, all aimed at improving operational outcomes.

The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.

The Negotiations Specialist role involves coordinating efforts to negotiate delinquent accounts for clients, working closely with external partners to secure the best possible savings while providing oversight to client finances. The position requires strong communication skills, time management, and a dedication to helping clients succeed.

As a Customer Support Associate, you will assist health insurance agents and clients by providing initial support, triaging requests, addressing inquiries, documenting interactions, and collaborating with internal teams to resolve issues and enhance service delivery.

The Live Operations Coordinator will manage live captioning services, ensuring quality and meeting customer expectations. Responsibilities include coordinating communications, troubleshooting issues, creating orders, and maintaining documentation for operational efficiency. The role requires a proactive approach, attention to detail, and the ability to work in a dynamic, live production environment.