Top Entry Level Customer Success Jobs in Charlotte, NC

As a Customer Support Executive at Exness, you will provide excellent support and issue resolution through various communication channels. Duties include processing client requests, troubleshooting technical issues, managing requests in Salesforce and Jira, and meeting quarterly KPIs. Strong communication skills and customer service orientation are essential.

The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.

The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.

The Compliance Specialist provides support and guidance to drivers regarding compliance with hours of service regulations, handles audit reports, resolves communication issues with in-cab devices, manages claims and incidents, and ensures adherence to D.O.T. regulations. The role involves research, investigation, and documentation of various driver-related incidents and complaints.

The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.

The Customer Experience Research Associate will lead customer experience research projects for public sector clients, focusing on financial and citizen services. Responsibilities include managing research projects, developing surveys, conducting data analysis, and maintaining client relationships to inform policy and improve citizen experiences.

Vultr is inviting applications from candidates who don't see a suitable job opening. This proactive approach allows the company to match applicants to relevant opportunities in cloud computing before positions are publicly advertised.