Top Entry Level Customer Success Jobs in Charlotte, NC

The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.

The Compliance Specialist will support the Process Sciences team by managing compliance activities, preparing documentation, evaluating risks, and coordinating with stakeholders for IPC programs related to manufacturing bioprocesses. This role involves organizing data, reviewing technical documents, presenting compliance topics, and troubleshooting issues.

The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.

As a Therapeutic Specialist for HIV, you will represent Gilead's products to a targeted customer base, focusing on achieving sales targets. You'll establish relationships with healthcare providers, deliver clinical updates, and synthesize complex information for diverse audiences. The role requires strong presentation skills and a comprehensive understanding of both Gilead and competitor products.

Document Control Specialist responsible for managing paperwork, sorting mail, answering emails, and utilizing CVRS software. Requires high school diploma or GED.

The Referral Quality and Training Specialist develops and conducts training programs for new and existing employees. They also perform quality audits, track learning progress through a Learning Management System, analyze data, and ensure adherence to quality standards in the referral process.

The Customer Content Manager will lead the creation of impactful customer success stories, specializing in video testimonials. Responsibilities include collaborating across teams to drive customer narratives that resonate with audiences and align with business goals, while managing the content creation process effectively.