Top Entry Level Customer Success Jobs in Charlotte, NC

The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.

The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.

The Customer Success Strategist at SmartBug Media is responsible for building strong client relationships to enhance customer satisfaction, loyalty, and retention. This role involves developing customer success strategies, monitoring metrics, initiating feedback surveys, and implementing upsell strategies for client growth. Close collaboration with account strategists and other teams is essential to align with business objectives and deliver excellent client experiences.

As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.

The Technical Support Engineer is responsible for assisting customers in deploying, configuring, and troubleshooting BeyondTrust products. Duties include resolving support incidents, documenting interactions, collaborating with team members, and participating in an on-call rotation.

The Community Manager at Mighty Networks will oversee community management for multiple Mighty Pro Hosts, facilitating smooth operations, engaging activities, and analytics to enhance member experiences and community growth.

DMi is seeking proactive individuals who are passionate about joining a dynamic team environment. Candidates are encouraged to submit their resumes even if a specific position is not available, reflecting the company's commitment to growth and inclusion. The workplace values camaraderie, professional development, and employee well-being, offering various benefits to create a supportive and engaging work atmosphere.