Top Entry Level Customer Success Jobs in Charlotte, NC

The Product Support Specialist at Intapp is responsible for troubleshooting and resolving technical issues for clients using the cloud-based SaaS platform. This includes handling support tickets, communicating with clients, collaborating with various teams for resolution, and assisting in product testing. A commitment to client satisfaction and effective communication is essential.

As a Client Representative, you'll connect donors to causes, enhancing brand visibility through in-person presentations and maintaining communication between clients and the public. You'll also manage schedules and resolve issues to improve donor experiences, all while fostering positive relationships.

The Customer Service Representative at Everlight Solar is responsible for handling incoming calls, building relationships with customers, delivering accurate information, managing complaints, and maintaining records. This entry-level role requires strong communication skills and the ability to operate in a fast-paced environment, with some evening and weekend availability.

The Desktop Support Specialist provides technical assistance and support to end-users, troubleshooting hardware, software, and network issues while delivering excellent customer service. Responsibilities include incident management, software and hardware maintenance, user training, and IT documentation, as well as collaboration with other IT teams.

As a Bilingual Communication Specialist, you will handle sensitive information from inbound calls related to workplace concerns. You'll create exceptional customer experiences, guide reporters through interviews, maintain confidentiality, and support departmental projects while demonstrating outstanding customer service skills.

The Customer Service Representative at RoundPoint plays a vital role in managing the company's reputation through proactive and effective communication. Key responsibilities include listening to customers, providing solutions, navigating servicing systems, and serving as a liaison between customers and the organization. The position demands quick thinking and problem-solving skills while adhering to compliance protocols and working challenging hours.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.