Top Entry Level Customer Success Jobs in Charlotte, NC

The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.

The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

The Billing Specialist will handle agency bill transactions and accounting tasks, collaborating with the Centralized Billing Unit to invoice items for the Carolinas region, review account setups, and resolve discrepancies while providing courteous service.

As a Client Rep, you will promote clients at fundraising events, manage campaign operations, exceed goals, and present professionally to the public. Your role also involves assisting with event setup and completion of necessary training.

The Client Representative will build relationships with donors and enhance brand visibility for a fundraising company. Responsibilities include conducting presentations at local fundraisers, managing schedules, and resolving issues to ensure smooth operations. A positive attitude and strong communication skills are essential for success in this role.

The Resource Management Specialist supports the allocation of professional services staff to meet client needs. Responsibilities include managing resource requests, ensuring accurate staffing, analyzing resource availability, and providing data insights to optimize workforce deployment. The role involves strong interpersonal skills to build relationships and deliver excellent service to internal stakeholders.