Top Tech Jobs & Startup Jobs in Boise, ID

The Staff Product Manager will lead the strategic planning and execution of internal tools and automation solutions for customer support. Responsibilities include leveraging third-party solutions like Salesforce and AI to enhance operational efficiency and customer experience, conducting needs analyses, improving products through data insights, and collaborating with cross-functional teams for continuous innovation.

The Revenue Accounting Manager will oversee order-to-cash accounting operations, ensuring proper revenue recognition, managing accounting entries, and leading improvements in revenue reporting systems. Responsibilities include implementing Zuora Revenue, preparing audit support, and driving continuous process enhancements while collaborating with various departments.

The Support Analyst provides front-line Level 1 support to internal and external users, managing help requests, documenting issues, and ensuring timely responses per established SLAs. They work with the Support Desk Team to enhance customer experience and operational efficiency.